
Why Online Backup Matters, and Why an External Drive Isn’t Enough
A lot of the people who bring us a failed drive did have a backup plan. Usually it was an external drive that sat next

A lot of the people who bring us a failed drive did have a backup plan. Usually it was an external drive that sat next
Most of the drives we recover never pass through our front door in person. They arrive by Canada Post from Victoria, Kelowna, Prince George, Calgary,

The era of cheap solid-state storage is over — at least for now. If you have priced an SSD recently, you may have noticed that

Every call that begins with the word emergency means something specific to the caller: a server that holds this week’s invoices, a thesis due Friday,

Spilling water or coffee on your laptop or phone can feel like a nightmare, especially when you’ve got important files saved on your device. One

Few things are as frustrating as powering on your work laptop only to find it stuck on a black screen or caught in an endless

When you delete your files, you probably think they’re gone for good, especially after reformatting your device. It feels like starting fresh. The screen looks

A server that was working yesterday and is dead this morning is almost never a lost-data situation on its own. The data is still on

Solid state drives fail differently from hard drives, and that difference is the reason so many people lose data to them. A hard drive complains

Most of the sounds a hard drive makes are completely normal. A few of them mean the drive is failing right now, and those are