Over 10,000 drives saved · No data, no fee

TeraDrive: Vancouver Data Recovery Experts

Free evaluation within 48 hours and a fixed quote before any work
No data, no fee: you pay nothing if we cannot recover it
Hard drives, SSDs, RAID and servers recovered in our own BC cleanroom
Walk in to Langley or Burnaby, book downtown Vancouver, or ship free from anywhere in Canada

What clients say on Google

      
 Excellent4.9105 reviews
 4.9
 Excellent105 reviews
 
 
 
   
 
 
      Posted on Google  
   
   Sophia Sundell 
 20 days ago
 
 
 Trustindex verifies that the original source of the review is Google. These guys helped me get all my data back after dropping my phone into a river! they managed to retrieve everything and were really good with communicating back and forth and continued to help me even after I had issues with downloading the hard drive on my computer. They went above and beyond. Highly recommend.
  
 
     Posted on Google  
   
   Bambuddha 
 67 days ago
 
 
 Trustindex verifies that the original source of the review is Google. So happy they were able to recover 100% of my files that I was worried I lost forever! Great service.
  
 
     Posted on Google  
   
   Joseph Boutilier 
 119 days ago
 
 
 Trustindex verifies that the original source of the review is Google. We contacted many companies about recovering our data. TeraDrive was by far the most transparent, responsive and professional. They restored 100% of our data with no hidden fees or upgrades, and saved us weeks of work. Nice to work with a genuinely Canadian company with tons of local experience. If we're ever unfortunate enough to find ourselves in the same situation again, we'll definitely be going straight to TeraDrive.
  
 
     Posted on Google  
   
   Jesse S 
 128 days ago
 
 
 Trustindex verifies that the original source of the review is Google. After losing some data + shopping around, I was beginning to get discouraged. TeraDrive came through for me where other companies failed - they were highly professional, very thorough and recovered the majority of my SSD data! And all for a reasonable price. Their "No data, No fee" policy is a no-brainer. I'm very grateful to Ian, and the entire TeraDrive team. I HIGHLY recommend TeraDrive for any data recovery needs.
  
 
     Posted on Google  
   
   Tatsuyuki Shimada 
 182 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I had a very positive experience with TeraDrive and truly appreciate their professionalism and support throughout the entire process.

My external hard drive had a serious internal issue, and I was extremely worried about losing years of important personal memories.
From the beginning, their communication was clear, honest, and reassuring.

Although my drive required specialized recovery through their trusted third-party partner, the coordination and updates were handled smoothly.
I always felt informed and supported at every step.

In the end, they were able to recover the vast majority of my data, which means a great deal to me.
These files are irreplaceable, and I’m incredibly grateful for the effort and expertise involved.

Thank you to the entire TeraDrive team and their partner for helping me get my memories back.
I highly recommend their service to anyone facing data loss.
  
 
     Posted on Google  
   
   Jeff Cullen 
 237 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My wife lost a 2TB external drive full of project work... and it wasn't backed up! I looked for local services here in Vancouver and TeraDrive stood out. I'm so glad I called them. The process was simple, communication was excellent, they knew exactly what the problem was, and pricing was VERY reasonable! Best of all, they recovered 99.997% of the files!

If you find yourself in a similar situation, don't hesitate -- your data is in great hands with TeraDrive!
  
 
     Posted on Google  
   
   Ella Gonzales 
 402 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My experience with Teradrive was amazing and I can’t recommend them enough. My hard drive failed due to some bad sectors and I thought I had lost my data for good (5 years worth of projects). I looked at all of my options available locally, and Teradrive was extremely professional and confident they would retrieve my data from the first interaction which was very reassuring.

I also expected to pay way more than I did. I was quoted an extremely fair price with a free assessment (other places were quoting me for $100 alone for an assessment), and the turnover was very fast. They really did a great job in communicating with me through the whole process, and saved my hard drive with quite literally my life’s work. Thank you!
  
 
     Posted on Google  
   
   Dilia Samuel 
 441 days ago
 
 
 Trustindex verifies that the original source of the review is Google. They saved my files after another local company was not able to help me.
  
 
     Posted on Google  
   
   Yulia Berezovsky 
 441 days ago
 
 
 Trustindex verifies that the original source of the review is Google. The service I received was fast and reliable, and the professionalism was exceptional.
I also must add that I called around comparing prices, and Teradrive was mist reasonably priced.
  
 
     Posted on Google  
   
   Anibal Cifuentes 
 442 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, fair price, incredible response time, impeccable work, and always in contact with the customer. I recommend it 100%.

Canadian-Owned

Your data stays in BC, handled by Canadians

96% Success Rate

Over 10,000+ recoveries completed and counting

No-Data-No-Fee

You pay nothing if we can't recover it

24/7 Support

Free shipping Canada-wide

Our Data Recovery Services

HARD DRIVE RECOVERY

When and if your hard disk drive unexpectedly stops working, we can get you back up and running in no time!

FLASH MEDIA RECOVERY

If your flash drive is no longer recognizable, or if it's broken or damaged in any way, we can help!

SSD DATA RECOVERY

We are fully equiped to deal with logical and physical SSD failures. If your drive is no longer recognized - we got you covered!

RAID AND SERVER DATA RECOVERY

Regardless of size, file system, configuration, we will get your system up and running.

DIGITAL FORENSICS

Whether you're dealing with cybercrime, data breaches, or any other digital security issue, our team of experts is here to help you uncover the truth.

RANSOMWARE DATA RECOVERY

We offer our expertise when coping with ransomware attacks. Avoid those costly payments to decrypt your files.

Serving BC and all of Canada since our first recovery

To get started, reach out to us 24/7. We'll take care of the rest.

Based in BC and trusted across Canada, TeraDrive delivers high-end data recovery across the Lower Mainland, backed by proven processes, strict confidentiality, and professional-grade tooling. Our engineers rescue critical files from external and laptop hard drives, SSDs and NVMe storage, and multi-disk systems including RAID arrays, servers, and NAS devices. Whether the failure is physical, electrical, or logical, we focus on safe handling, evidence-friendly documentation, and predictable communication from intake to return. We have completed over 10,000 successful recoveries with a 96% success rate in our BC lab and cleanroom. Clients also reach us from Surrey, Richmond, Coquitlam, Abbotsford, and Victoria and Vancouver Island, by drop-off or free Canada Post shipping.

From the TeraDrive Blog

How to Ship a Hard Drive for Data Recovery Anywhere in Canada

Most of the drives we recover never pass through our front door in person. They arrive by Canada Post from Victoria, Kelowna, Prince George, Calgary,

Emergency Data Recovery: What Can Be Rushed and What Cannot

Every call that begins with the word emergency means something specific to the caller: a server that holds this week’s invoices, a thesis due Friday,

Solving Data Access Issues After Liquid Damage

Spilling water or coffee on your laptop or phone can feel like a nightmare, especially when you’ve got important files saved on your device. One

Solving Boot Problems on Your Work Laptop

Few things are as frustrating as powering on your work laptop only to find it stuck on a black screen or caught in an endless

Get in touch with us today

Our Easy 5 Step Process

How to get your files back in 5 easy steps

Contact us by phone, email or chat.
Bring your device to a nearby location or ship/ mail your device in.
Within 48 hours from the moment we receive the drive, we will contact you with the evaluation results and a quote for the recovery.
Confirm the recovery and enjoy receiving frequent updates as we work on recovering your files.
Receive your recovered files back on a new drive!

Our Free Diagnostics Service

Unlike most companies, our initial evaluation process is completely free and with no strings attached. Upon receiving your device in our secured facilities, we will commence a full examination of the drive.

Upon completion, we will provide you with a technical summary outlining the cause of the problem, estimated turnaround time, chances of successful recovery and the best possible quote for the recovery.

Once the evaluation is complete, our team will reach you by email and/or phone to discuss the next steps.

Contact Us

Teradrive Data Recovery

Telephone: 1 604-800-9060

What is your success rate?

Our success rate is 96% across more than 10,000 recoveries. Success depends on the device type, the nature of the failure, and how much the drive was used after the failure. With our no-data-no-fee guarantee, you pay nothing if we cannot recover your files.

How long does data recovery take?

Most standard recoveries are completed in 10 to 12 business days after you approve the quote. We provide a free evaluation within 48 hours of receiving your drive, with a clear turnaround estimate before we begin. Faster options are available for an added fee.

Do you have a physical lab in bc?

Yes. Our main cleanroom lab is in our data recovery lab in Langley, BC, with drop-off locations in Vancouver and Burnaby. All recovery work is performed in-house in Langley by Canadian technicians. Your drive and your data never leave Canada, which matters for privacy, legal, and chain-of-custody reasons.

Can you recover a hard drive that is clicking?

Yes. A clicking sound almost always means the read/write heads have failed and are striking the platters. Do not power on the drive again, as repeated clicks cause permanent platter damage. Ship the drive to us as-is. We open it in our cleanroom, replace the head assembly with a donor drive, and clone the data.

Is my data confidential?

Absolutely. Every recovery is covered by a strict confidentiality agreement. Your data is handled by Canadian technicians in our BC lab and is returned to you on encrypted media. We follow industry-standard chain-of-custody protocols.

Can you recover data from an external hard drive?

Yes. External hard drives are one of the most common devices we recover. See our hard drive data recovery in Vancouver for the full failure guide. We handle Seagate, Western Digital, Toshiba, LaCie, Buffalo, and all major brands. External drive failures usually fall into two categories: USB or interface board damage (often a quick fix), or internal drive mechanical failure (cleanroom work). Both are recoverable in most cases.

Can SSDs be recovered? Are they harder than hard drives?

Yes, SSDs can be recovered, though the process is different. SSD recovery often requires chip-level work: reading the NAND flash chips directly and reassembling the data using the controller’s firmware logic. It can be more complex than HDD recovery because SSDs use wear-leveling and TRIM, but our lab has the tools and expertise to handle most SSD failures including controller faults and firmware corruption.

Can you recover data from a dead hard drive?

Yes, in most cases. “Dead” hard drives are usually mechanical failures: failed read/write heads, seized spindles, or damaged platters. Our cleanroom lab in Langley, BC can open and repair the drive long enough to clone the data. Drives that won’t spin up, won’t be detected, or make grinding noises are recoverable in the majority of cases.