Over 10,000 drives saved · No data, no fee
TeraDrive: Vancouver Data Recovery Experts
- Your local Lower Mainland recovery lab - your files stay in BC, handled by Canadians
- Convenient offices in Vancouver, Burnaby and Langley
- We rescue lost files from hard drives, SSDs, RAID arrays, phones and USB drives
- Every case starts with a free diagnostic and is backed by our no-data-no-fee guarantee
- Free, no-obligation technical assessment on every case
- Estimated turnaround time provided upfront so you can plan ahead
- Transparent, competitive pricing - you receive a clear quote before any work begins
- Free shipping with Canada Post to and from the lab - Canada wide
Get Help Now
Don't let a failed drive disrupt your life or business any longer. Contact us now to speak with our friendly experts or book our services.
Canadian-Owned
Your data stays in BC, handled by Canadians
96% Success Rate
Over 10,000+ recoveries completed and counting
No-Data-No-Fee
You pay nothing if we can't recover it
24/7 Support
Free shipping Canada-wide
Our Data Recovery Services
HARD DRIVE RECOVERY
When and if your hard disk drive unexpectedly stops working, we can get you back up and running in no time!
FLASH MEDIA RECOVERY
If your flash drive is no longer recognizable, or if it's broken or damaged in any way, we can help!
SSD DATA RECOVERY
We are fully equiped to deal with logical and physical SSD failures. If your drive is no longer recognized - we got you covered!
RAID AND SERVER DATA RECOVERY
Regardless of size, file system, configuration, we will get your system up and running.
DIGITAL FORENSICS
Whether you're dealing with cybercrime, data breaches, or any other digital security issue, our team of experts is here to help you uncover the truth.
RANSOMWARE DATA RECOVERY
We offer our expertise when coping with ransomware attacks. Avoid those costly payments to decrypt your files.
Serving BC and all of Canada since our first recovery
To get started, reach out to us 24/7. We'll take care of the rest.
- Privacy and confidentiality guaranteed
- Free shipping back following successful recovery
- One month of free backup storage for your recovered files
- No Data - No Fee Policy
- Secured Destruction of Your Failed Drive Upon Recovery
- We Are Available 24/7 Via Chat, SMS, Phone and Email
TeraDrive Data Recovery
Your Canadian Data Recovery Experts
Based in BC and trusted across Canada, TeraDrive delivers high-end data recovery across the Lower Mainland, backed by proven processes, strict confidentiality, and professional-grade tooling. Our engineers rescue critical files from external and laptop hard drives, SSDs and NVMe storage, and multi-disk systems including RAID arrays, servers, and NAS devices. Whether the failure is physical, electrical, or logical, we focus on safe handling, evidence-friendly documentation, and predictable communication from intake to return. We have completed over 10,000 successful recoveries with a 96% success rate in our BC lab and cleanroom.
Hear From Our Clients
From the TeraDrive Blog
Why Emergency Data Recovery Should Never Be Delayed
When something suddenly goes wrong with a computer or storage device and files disappear, the clock starts ticking. In many of those situations, you’re looking
When DIY Data Recovery Makes Things Worse
Plugging in a USB drive, hoping to access an old folder, only to realise the files are missing or the drive won’t open at all.
Solving Data Access Issues After Liquid Damage
Spilling water or coffee on your laptop or phone can feel like a nightmare, especially when you’ve got important files saved on your device. One
Why Two-Factor Authentication Matters for Data Security
Passwords used to be enough. You’d come up with one, maybe add some numbers or symbols, and feel like your account was safe. But today,
Canada's most trusted recovery lab
To get started, all you have to do is reach out to us. We will take care of the rest.
Get in touch with us today
Our Easy 5 Step Process
How to get your files back in 5 easy steps
- Contact us by phone, email or chat.
- Bring your device to a nearby location or ship/ mail your device in.
- Within 48 hours from the moment we receive the drive, we will contact you with the evaluation results and a quote for the recovery.
- Confirm the recovery and enjoy receiving frequent updates as we work on recovering your files.
- Receive your recovered files back on a new drive!
Our Free Diagnostics Service
Unlike most companies, our initial evaluation process is completely free and with no strings attached. Upon receiving your device in our secured facilities, we will commence a full examination of the drive.
Upon completion, we will provide you with a technical summary outlining the cause of the problem, estimated turnaround time, chances of successful recovery and the best possible quote for the recovery.
Once the evaluation is complete, our team will reach you by email and/or phone to discuss the next steps.
What is your success rate?
Our success rate is 96% across more than 10,000 recoveries. Success depends on the device type, the nature of the failure, and how much the drive was used after the failure. With our no-data-no-fee guarantee, you pay nothing if we cannot recover your files.
How long does data recovery take?
Most standard recoveries are completed in 10 to 12 business days after you approve the quote. We provide a free evaluation within 48 hours of receiving your drive, with a clear turnaround estimate before we begin. Faster options are available for an added fee.
Do you have a physical lab in bc?
Yes. Our main cleanroom lab is in Langley, BC, with drop-off locations in Vancouver and Burnaby. All recovery work is performed in-house in Langley by Canadian technicians. Your drive and your data never leave Canada, which matters for privacy, legal, and chain-of-custody reasons.
Can you recover a hard drive that is clicking?
Yes. A clicking sound almost always means the read/write heads have failed and are striking the platters. Do not power on the drive again, as repeated clicks cause permanent platter damage. Ship the drive to us as-is. We open it in our cleanroom, replace the head assembly with a donor drive, and clone the data.
Is my data confidential?
Absolutely. Every recovery is covered by a strict confidentiality agreement. Your data is handled by Canadian technicians in our BC lab and is returned to you on encrypted media. We follow industry-standard chain-of-custody protocols.
Can you recover data from an external hard drive?
Yes. External hard drives are one of the most common devices we recover. See our hard drive recovery service in Vancouver for the full failure guide. We handle Seagate, Western Digital, Toshiba, LaCie, Buffalo, and all major brands. External drive failures usually fall into two categories: USB or interface board damage (often a quick fix), or internal drive mechanical failure (cleanroom work). Both are recoverable in most cases.
Can SSDs be recovered? Are they harder than hard drives?
Yes, SSDs can be recovered, though the process is different. SSD recovery often requires chip-level work: reading the NAND flash chips directly and reassembling the data using the controller’s firmware logic. It can be more complex than HDD recovery because SSDs use wear-leveling and TRIM, but our lab has the tools and expertise to handle most SSD failures including controller faults and firmware corruption.
Can you recover data from a dead hard drive?
Yes, in most cases. “Dead” hard drives are usually mechanical failures: failed read/write heads, seized spindles, or damaged platters. Our cleanroom lab in Langley, BC can open and repair the drive long enough to clone the data. Drives that won’t spin up, won’t be detected, or make grinding noises are recoverable in the majority of cases.