Ship your failed drive from anywhere in Ontario with a prepaid Canada Post label to our lab in British Columbia. Your data stays in Canada, your diagnostic is free, and you pay nothing if we cannot recover your files.
Free Canada Post shipping to and from our lab, Ontario wide.
Your data stays in Canada, handled in our British Columbia lab.
No recovery fee if we cannot recover your files.
Know the likely issue and range before you ship.
We email you a prepaid Canada Post label.
A simple, secure process from self-assessment to recovered files.
Answer a few questions about your drive. Get the likely issue and an expected price range.
If you proceed, we email a prepaid Canada Post waybill to ship your device to our BC lab at no cost.
We diagnose within 24 hours of arrival and confirm the exact quote. No work without approval.
After approval, our team recovers your data with professional tools and cleanroom procedures.
Returned by secure cloud delivery for many cases, or on a drive. Return shipping is free.
Many data recovery storefronts are middlemen. They accept your device, ship it somewhere else, and add their own markup. TeraDrive is a real Canadian recovery lab based in British Columbia, with our main lab in Langley, BC. Ontario customers ship directly to us with prepaid Canada Post, receive the same No Data, No Fee guarantee, and get a clear quote before recovery work begins.
Start with the Free Assessment →Before you ship anything, answer a few simple questions about your drive and what happened. The assessment gives you a plain-language explanation of the likely problem and an estimated price range. If it makes sense to proceed, we issue your prepaid Canada Post label. If it does not, you have lost nothing and learned where you stand.
Begin My Free Assessment →Ship your device from anywhere in Ontario for professional recovery in our Canadian lab.
Clicking, not detected, spun down or crashed hard drives.
Failed, not detected, corrupted or physically damaged SSDs.
RAID 0/1/5/6/10 and enterprise storage solutions.
Deleted files, formatted drives or file system errors.
After completing the free self-assessment and choosing to proceed, you receive a prepaid Canada Post label to ship your drive to our lab in British Columbia. Pack securely, drop it at any Canada Post location, and we take it from there.
For many recoveries up to 1TB, we return your files by secure cloud delivery, no shipping, no waiting.
Prefer a physical copy? We return your data on a drive you provide, with free return shipping.
Need a drive? You can purchase one from us and we will return your recovered data on it.
We provide free shipping to and from our lab, anywhere in Ontario.
Start with the free drive self-assessment. No cost, no obligation, no data — no fee.