How to Upgrade to a New Mobile Phone Safely

How to Upgrade to a New Mobile Phone Safely | TeraDrive

The excited frenzy of swapping to a new phone happens to the best of us. The old phone has served you well, but you deserve an upgrade! Thankfully, major smartphone companies make it simple to transfer all your data from one device to another. However, there are still a few things to be aware of. Getting a new phone is exciting, until you realize not all of your data survived the migration. 

Here are TeraDrive’s top tips on avoiding data loss when upgrading to a new mobile phone.

Using automatic backups

Thanks to automatic backups data from your phone to the Cloud or your computer, most of our information is regularly backed up without having to do it ourselves. If you’re not taking advantage of this feature, we recommend that you start, because it can give you a lot of peace of mind when it comes to your phone (whether you’re replacing it or not). 

Don’t know how to turn automatic backups on? Want to check that it’s working? Here’s how to do it:

  • For Android phones, go to Settings, hit System, and finally, Backup. You can check on the setting here, and ensure it’s regularly updating the backup.
  • On iOS, you’ll need to go into your settings again, and then to your Apple ID (where your name and image are), and finally to iCloud. This will let you manage your backup and see how much is being stored.

Automatic backups are great, but they don’t always work exactly as you expect them to. For instance, some Android devices won’t automatically backup text messages, meaning you’ll need to go into the settings of whatever SMS app you use and check to see if you can manually back them up to the cloud.

Using manual backups

Although the automatic backups can save you a lot of time and effort when it comes time to swap phones, you’ll probably still need to do a bit of manual back-up to ensure everything makes it across devices. If you’re an avid phone gamer, for instance, you’ll want to check in the settings of those apps to see what options are available for backups or data transfer. This way, you won’t open the game on your new device, only to have lost that high score you worked so hard for.

To initiate a manual backup on your iPhone, connect it to iTunes and initiate a backup from there. This is because even if a user has their iCloud enabled, sometimes things happen (for example a new backup overwrites your old one, the password is forgotten or misplaced, or someone breaks into the account), and users cannot retrieve their iCloud backup.

Keep in mind that in the case of Android, most of the apps and other features are being backed up by Google as is, so there are no extra special steps needed on your part. 

Similarly, if you’re swapping phone brands, your automatic backups won’t work in the smooth, seamless way that they otherwise would. Since Android and Apple both want to keep you using their devices, automatic backups from one OS won’t easily transfer to another one. However, in the interest of market competition, major companies have set up tools to make it easier to switch to their platform. If you’re swapping from Android to an iPhone, you can use the official Move to iOS app, which will make data transfer as straightforward as possible. Similarly, Google offers a detailed breakdown of how to transfer data to Android from your iPhone via Google Drive.

Before making the switch, go through your apps on your old device and check to see what will still be available on the old ones. As an example, Apple doesn’t offer any of its apps on the Google Play Store besides Apple Music. So, if you have important data on an app that won’t be available on your new device, we recommend digging through the settings to find an option to download the data to your computer for safe-keeping. 

Migrating accounts and subscriptions

If you’re using Google Play Music for instance, you’ll want to log out of the app on your old device to prevent any issues with too many devices logged into the same account. This also goes for media streaming apps like Netflix and HBO Go. We recommend logging out of every subscription based app on your old phone, as well as reviewing their policies online to ensure the switch goes smoothly.


Probably the most crucial thing to consider when switching phones, you should always ensure your data and account information is staying secure when upgrading your phone. These days, tons of platforms like Facebook, Amazon, PayPal, and countless others use SMS to your phone number as a part of the authentication process. Assuming that you’re keeping your old SIM card and phone number, this shouldn’t be a problem. 

However, some services authenticate your account using a special app, which you’ll need to move over to your new device before doing anything else. If you don’t change these authentication requests to go to your new phone, and you sell the old one or give it to be recycled, you may be putting your security at risk. 

The best way to ensure your private data is secure is to hang onto both phones until all your accounts are up and running on your new device. This way, you can be sure that authentication is working properly on the new phone, and that no compromising information will go out to the old one. 

From there, wait a day or two to make sure that everything is still running without any hiccups, and then go ahead and perform a factory reset on your old phone. This is a fairly simple process:

  • If your old phone is on iOS, first sign out of iCloud, then go to your phone settings. Under general, you’ll find an option to reset. Follow the instructions, and you’ll be able to restore your phone to a blank slate. It can now be safely recycled, sold, or given away.
  • If your old phone is running on Android, the process is similar. Simply go to settings, then system, and finally, hit reset.

Nothing is ever truly lost!

With so many tools developed to make swapping data across mobile phones so simple, it can be easy to get a false sense of confidence amongst the hype of getting started with your new device. However, you should always verify that all of your data has been safely transferred before resetting your old phone. However, data loss is still possible. If you believe you’ve lost important data, we recommend contacting the professionals right away. Whether you’re simply upgrading to a newer phone, or getting a new device because your previous one was damaged, TeraDrive can help you get the data off the old device and help you easily transfer it to a new one.

More questions about safely making the switch to a new phone? Wondering how to get access to data lost in the transfer? Don’t hesitate to contact TeraDrive today!

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